Data Collection
The types of personal information that may be collected include your name, email address, phone number, home address, payment details where applicable, student and class registration information, special requests, program preferences, and marketing preferences.
You may choose what personal information to provide. However, choosing not to provide certain information may affect our ability to process registrations, respond to enquiries, or provide requested services.
SMS Consent
SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Data Collected Automatically
When you visit our website, certain information may be collected automatically, including language settings, IP address, approximate location, device information, operating system, browser type, access logs, visit times, requested URLs, browsing activity, and cookie data.
How Personal Data Is Used
To process and manage class registrations, program enquiries, memberships, and bookings.
To provide customer support and respond to questions about yoga, Brazilian Jiu-Jitsu, Muay Thai Kickboxing, and kids’ programs.
To communicate important information about class schedules, registrations, events, and services.
To invite students and visitors to share feedback or reviews about their experiences.
To conduct marketing activities where permitted by law, including providing unsubscribe options.
To send necessary communications by email, phone, mail, or text message.
To perform website analytics, research, and service improvements.
To maintain website security, detect fraudulent activity, and prevent unauthorized access.
To comply with applicable legal, regulatory, and privacy obligations.
Cookies and Analytics
The Grounded Studios website may use cookies and similar technologies to support website functionality, understand visitor interactions, improve the browsing experience, and measure website performance.
Contact
For questions about this Privacy Policy or how your personal information is handled, please contact Grounded Studios.
Address: 945 Stockdale Road, North Bay, ON P1B 9S5, Canada
Email: [email protected]
Phone: (705) 472-4444